Any Medicare beneficiaries with multiple chronic conditions who have been seen in person by their provider within the last 12 months are eligible. Being on dialysis or in hospice care disqualifies a patient.
You are eligible based on Medicare’s guidelines, and your doctor uses this program as an extension of their office. Your nurse will check-in with you on a monthly basis and coordinate with your doctor directly to ensure you are on a good path and nothing needs to be adjusted between visits.
No. This is a voluntary program and you're able to withdraw at any time if you no longer wish to participate.
There is a very small fee for this service per standard Medicare co-payment schedules. Some supplementary insurance or Medicaid plans may cover this cost for you (if you have one). If not, your cost will be a copay of $7-$21, with the average being about $8 per month. Insurance plans cover this program because it helps keep you healthy and prevent expensive trips to the hospital. For any additional billing questions, please call the billing department of your doctor's office.
Yes, we are part of the The Family Health Centers care team. We work remotely and coordinate with your doctor directly.
If you decide to enroll, you will be able to select the days and times that work best for the nurse to call you. The nurse will reach out to you during these preferred time windows and coordinate with you further to ensure that they are calling at a time when you will be available.
